FAQS



Domestic Concierge has performed a number of services for me, including gift wrapping, personal shopping, and travel and event planning.  In each case, the team's attention to detail has been outstanding and their ability to understand my needs has been superb.  I would highly recommend Domestic Concierge's services to anyone who is short on time but keen on quality.


–Mary Taylor

 

FREQUENTLY ASKED QUESTIONS

What is a concierge service?

A concierge service is a team of assistants that keeps your personal life in order; much like an executive assistant keeps your professional life in order.  A personal concierge can assist you with both the everyday errands that crowd your calendar as well as the coordination of special events like dinner parties, baby showers, vacations and even wedding planning.  By clearing your schedule of these duties, a concierge service allows you to spend time doing the activities you truly enjoy.

Think of Domestic Concierge as an On-Call Personal Assistant, Organization Guru, Event Planner and Lifestyle Consultant all rolled into one.

How does Domestic Concierge work?

Please visit our How We Work page for detailed information on how Domestic Concierge can seamlessly and efficiently check off you To-Do list.

Who hires a concierge service?

Anyone! Our clients include busy professionals, over-committed moms (and dads!), on-the-go singles and fully booked social butterflies just to name a few.

  • Are you looking to spend more time pursuing hobbies rather than running errands?
  • Are you planning a big event and could use some extra help?
  • Would you love to have an organized closet, garage or kitchen, but don't have the time or energy to do it?

If your answer is yes, then Domestic Concierge is for you!

How do I make a request?

There are three ways to contact Domestic Concierge:

We'll quickly process your request and get to work.

How much notice do I need to give?

Twenty-four hours is all it takes for the Domestic Concierge team to swoop in and manage your busy life's everyday and special occasion needs.

How much does it cost?

Rates start at $65 per hour and vary depending on the type of service being provided.  Please email us for a comprehensive list for services, pricing and our package rates.

Are expenses included in your price?

No, out-of-pocket costs, materials and taxes are not included in Domestic Concierge's the hourly rate.   Along with your invoice, you will receive the original receipts for all expenses incurred.  The mileage traveled to complete your tasks within San Francisco is complimentary and outside city mileage will appear on your itemized invoice.

Do I need to pay a deposit?

No, however, Domestic Concierge does require a credit card number to secure your request. 

How do I pay?

Domestic Concierge accepts Visa, MasterCard, American Express, cash and personal checks.

Is your company bonded and insured?

Yes, Domestic Concierge is bonded and insured.

How much time can I save with the help of Domestic Concierge?

Domestic Concierge finds that, on average, people spend more than 5 hours a week just keeping their busy lives in order – just think about all the time you spend running to the grocery store for a carton of milk or fresh vegetables; going to the bank to make a deposit or get a roll of quarters for laundry; stopping by the drugstore to pick up prescriptions and beauty supplies.  The list goes on and on!  And, don't forget to add in time spent in traffic, searching for a parking space and waiting in line.  So much of your post-work and weekend time is spent doing the important, but mundane and unenjoyable tasks.

Now imagine having someone else do all those time-sapping tasks for you!  Your To-Do list could instead become filled with the activities that you love – catching up with a friend over a glass of wine, browsing the aisles of the local bookstore, going for a long bike ride, or spending the morning with a newspaper in one hand and a cappuccino in the other.

With Domestic Concierge, the phrase, "I don't have time" can be eliminated!